Statement updated
Jennifer Willmetts
Statement updated
| Jennifer is an exceptional problem solver who thinks clearly and effectively. She is diligent and naturally curious by nature, allowing her to EXPLORE, QUESTION AND LEARN. Motivated by a challenge, she participated in OCMC ‘09. Jennifer has the innate ability to combine aesthics and technology to develop creative and strategic solutions. |
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Skills & Talents
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Analytical/research Managed DATABASE ENTRY and updates. Conducted MARKET RESEARCH, prepared, and presented findings
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Art/ Design Formal eduaction in ART and DESIGN. Successfully completed various courses in Art History, Graphic Presentation, Interior Design, Drafting
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Client Relations Proven ability to provide excellent customer service to MULTIPLE CLIENTS simultaneously.
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Computer/technical Literacy Excelled using COLLABORATIVE COMPUTING; Practical understanding of common web technologies, with current skills in E-BUSINESS
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Management Responsible for the management of the store and daily operations. Created MOTIVATIONAL PROGRAMS for staff, and TRAINED new recruitments
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Managing Multiple Priorities Excell in FAST PACED, TIME SENSITIVE environments, with ability to work COLLABORATIVELY and INDEPENDENTLY
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Marketing/Product Knowledge Experienced developing IN-STORE PROMOTIONS, product demonstrations and NEW PRODUCT LAUNCHES using suggestive SELLING techniques
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Education
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Algonquin College Business Adminstration- Marketing Jan 2006 to Dec 2006 Ottawa, Ontario - The BUSINESS ADMINISTRATION program gives graduates the business expertise and employability skills that are highly sought after by the business community.
- Developed written and presentation deliverables for: Strategic Plans, Creative Briefs, Media Plans, Communications Plans, International Marketing Plans, Sales Management Audit, Marketing Research Proposals and Marketing Channels Plan
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Algonquin College Bachelor of Applied Arts- Interior Design Sep 2004 to Dec 2004 Ottawa, ON - The INTERIOR DESIGN program deals with the THREE DIMENSIONAL DESIGN of the built environment “a.k.a. INTERIOR ARCHITECTURE”
- Successfully completed four semesters in Interior Design. Knowledgeable in UNIVERSAL DESIGN, technical HAND DRAFTING, and computer aided drafting (AutoCAD), building materials and construction and the ONTARIO BUILDING CODE. DESIGN fundamentals and ART HISTORY.
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Experience
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DNA 11/ CanvasPop Customer Service/ Social Media Manager Jun 2009 to Present Ottawa - Provided excellentpost sale customersupport to multiple clients simultaneously including post sale product upgrades.
- Management of time sensitive deadlines in fulfillment of orders.
- Management of DNA 11 and CanvasPop’s social media presence on Twitter, Facebook, Blogging.
- Database management.
- Provided excellentpost sale customersupport to multiple clients simultaneously including post sale product upgrades.
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Kananaskis Country Golf Course Concession Sales May 2008 to Aug 2008 Kananaskis Village, AB - Excelled in fast paced, time sensitive environments.
- Provided excellent customer service to multiple clients simultaneously, (tournament groups and regular golfers)
- Managed daily operations, inventory and cash flow managements
- Maintained open communication with upper management
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Kananaskis Country Golf Course Reservations Agent May 2007 to Aug 2007 Kananaskis Village, AB - Handled customer inquiries for tee time booking and general information.
- Maintained accurate records of tee time bookings, cancellations, credit card charges and booking confirmations.
- Tabulated daily golfer counts and recorded golfer demographics
- Maintained open communication with the Director of Reservations & Sales and Tournament Director
- Ability to work in various departments
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M & M Meatshops Product Consultant Apr 2001 to Aug 2004 Alliston, ON - B2C Sales; assessed the needs, motives and behaviors of customers
- Excelled in a team driven, collaborative environment
- Provided excellent customer service to multiple clients simultaneously
- Increased average sales through suggestive selling
- Inventory and cash flow management
- Responsible for the management of the store and daily operations
- Worked independently; multitasked, prioritized and managed time effectively.
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